Sign up early and secure your sponsorship for the annual Operations Summit —being held April 22 – 24 in Indianapolis, Indiana. Lock in your choice early to ensure inclusion in early promotion and a prime exhibit location.
The Operations Summit is the only event of its kind – exclusively about ecommerce and catalog direct-to-customer operations & fulfillment. Our unique sponsor & exhibit packages give you the opportunity to participate fully in the event. Plus, the exhibits are in the main conference hall — providing you with more traffic and a guaranteed profitable and productive experience.
Hundreds of high level decision makers will be in attendance in Indianapolis for the 2014 Operations Summit. This is your opportunity to get in front of them! Click here for a conference overview, including a sample list of attendee titles and companies from 2013.
For more information on sponsoring or exhibiting
1. Contact Ellen Shannon 919-294-4591
2. See 2013 sponsors and exhibitors
3. See current 2014 sponsors and exhibitors below.
Newgistics, a leading provider of parcel delivery and returns management for top retailers and brands, now combines logistics and leading omni-channel commerce technology into a complete end-to-end ecommerce solution including web design, implementation, web hosting and support, order fulfillment, parcel delivery and returns. Our end-to-end e-commerce platform is powered by hybris, and we have partnered with Manhattan Associates to bring its leading order management solution to our e-commerce customers. From customer acquisition through fulfillment, delivery and returns, Newgistics connects it all seamlessly. Now you get best-in-class solutions spanning the entire order life cycle– fully integrated, from one company. To find out more, visit wwww.newgistics.com.
2955 Campus Drive
San Mateo, CA 94403
Ranga Bodla, Sr. Director of Industry Marketing
NetSuite is the world’s leading provider of cloud-based business management software. NetSuite helps companies manage core business processes with a single, fully integrated system covering ERP/financials, CRM, ecommerce, inventory, order management and more. Over 20,000 high-growth and midsized companies and divisions of large enterprises use NetSuite to run more effectively without the high costs and inefficiency of on-premise systems. NetSuite offers industry-specific solutions for wholesale distribution, manufacturing, and retail organizations. By using NetSuite to automate operations, streamline processes and access real-time business information anytime, anywhere, growing businesses realize breakthrough performance improvements.
1 Elmcroft Road
Stamford, CT 06926
From accurate product rating and quoting, to compliance processing and tracking, Pitney Bowes Global Ecommerce provides you with a seamless global checkout and shipping solution. With over 90 years of experience in optimizing mailing and shipping operations all over the globe – trust us to take your online store global.
9100 Purdue Road
Indianapolis, IN 46268
Fifth Gear is a single-source provider of order fulfillment, customer care, and retail technology for some of retail’s largest direct-to-consumer brands. As an “invisible partner” to ecommerce merchants, Fifth Gear handles all aspects of the post-purchase experience, including pick and pack fulfillment, order shipment, returns processing, customer service, freight management, product personalization, and site design. Learn more at inFIFTHGEAR.com.
FORTE helps companies transform and optimize their supply chains with technology, process, systems and facility automation solutions. Clients can engage us for a true turnkey solution, including the plan, design, build and optimization, or can choose to tap into our expertise on a selective basis. Now into our fourth decade of continuous innovations, FORTE has been engineering and configuring flexible, scalable and profitable distribution networks for many of the world’s fastest-growing companies.
GMC’s business model is to strategically partner with the mega volume parcel shipper (greater than 4 million parcel shipments annually) by becoming an extension of their existing resources, learning their business, and working weekly to deliver value within a sustainable parcel spend management solution. We bring our clients a view of the market, proprietary analytical tools, expertise, and a bandwidth they would not or could not reasonably possess on their own.
The ProShip Software Suite is a product line that boasts seamless integration of shipping processes and information between the customer´s ERP system and carrier vendors. ProShip is fast, robust and the most multi-carrier compliant. ProShip Software is selected by Operations Managers most often because of speed, configurability and scalability. ProShip Software is chosen by IT Professionals because of ease of integration, open architecture, and extreme flexibility. To learn more please visit www.proshipsoftware.com/product-suite.
Purolator International, Inc. is a subsidiary of Purolator Inc., Canada’s largest integrated parcel and freight services delivery company. Purolator International specializes in the air and surface forwarding of Express, Freight, and Parcel shipments with supply chain solutions that include customs brokerage, fulfillment, data integration, and delivery services to, from, and within Canada. Purolator International is headquartered in New York and maintains 33 branches within the U.S. and Canada. Purolator International offers U.S. companies unique access to Purolator Inc.’s Canadian coverage. From automated solutions to 24-hour pickup and delivery, Purolator provides customers with the services and customized solutions required to get their shipments across town or around the world.
Tension Packaging & Automation provides automation solutions for order fulfillment centers. From conveying to packing to sorting, Tension’s AutoFlow solutions improve the efficiency, accuracy, and bottom line of your unique operation. Tension Corp. has headquarters in Kansas City, Mo.; manufacturing operations in Longmont, Colo.; and regional sales offices across the United States and Asia.
Ingram Micro Logistics
1600 East St. Andrews Place
Santa Ana, CA 92705
Scott Michaelis, VP of Business Solutions
Ingram Micro Logistics (IML) is a leading third-party logistics provider delivering the world’s most scalable multi-channel fulfillment solutions to a wide range of industry and product leaders. By leveraging Ingram Micro’s core assets and more than 30 years in order management and fulfillment, along with the advantage provided by our global network of more than 125 distribution centers, IML sets the standard for third-party logistics (3PL) business solutions and services as the authoritative logistics subject-matter expert.
Johnson Stephens Consulting, Inc.
3300 Highlands Parkway
Smyrna, GA 30085
Steve Johnson, Principal
Johnson Stephens Consulting is a supply chain operations consulting firm serving eCommerce DTC companies, omnichannel retailers, third party logistics providers, and other consumer products companies. Our services include supply chain strategy & network optimization; distribution center design & implementation; labor management systems; lean improvement; warehouse management systems; transportation analysis, and construction management. Our professionals utilize a proven, interactive approach involving close collaboration with clients. Our key strength is providing the “how-to” to implement solutions, not merely providing recommendations – “Action Leaders, not just thought leaders.”
MACH order management system is an omni-channel solution designed to help you run a profitable business across all major customer touch points. MACH Software meets the order processing, purchasing, inventory management, marketing and accounting requirements of today’s multi-channel merchant operation. We offer a fully integrated POS module and we are a PA-DSS certified application which will help you achieve your PCI compliant goal. We have successful integrations with multiple web platforms in either real-time or batch. With the MACH Software suite, you can eliminate the need for multiple software programs.
710 Executive Center Drive
Brentwood, TN 37027
Katie Fredericks, Senior Marketing Analyst
OHL is one of the largest 3PLs in the world, providing integrated global supply chain management solutions including transportation management, warehousing, customs brokerage, freight forwarding, and fulfillment. OHL operates more than 130 value-added distribution centers, offers comprehensive transportation management services, employs nearly 7,000. OHL has expertise in direct-to-consumer fulfillment, serves a wide range of business sectors from specialty retail to manufacturing, and specializes in the apparel, electronics, food and beverage, and consumer packaged goods. www.ohl.com
1990 E. Grand Avenue
El Segundo, CA 90245
Who does Amazon.com, USPS.com, Intuit, and Microsoft trust for their back-end USPS shipping technology? Stamps.com. With over 450,000 customers, Stamps.com has been the leading provider of USPS shipping services since 1998. Whether you need dedicated shipping solutions for e-commerce fulfillment, retail point-of-sale needs, distributed corporate shipping or a customized system to fit your workflow, Stamps.com has you covered. Stamps.com provides the technology to seamlessly access low USPS rates with unprecedented ease, reliability and speed.
8002 B Emerald Drive
Emerald Isle, NC 28594
Transportation Impact, LLC specializes in contract benchmarking, distribution analysis and carrier negotiations. We help companies negotiate world class and market competitive contracts with small parcel carriers which results in savings on average of 19.2%. Transportation Impact also provides an audit recovery service which continuously checks for late deliveries and billing inaccuracies, optimizes your parcel shipping, streamlines processes, recoups expenses, and provides you with actionable data.
Advanced Distribution Solutions, Inc. (ADSI) provides flexible multi-carrier shipping software for companies of all sizes. Our flagship product, Ship-IT™, a flexible carrier-agnostic system, allows shippers to manage national and international small parcel, US Postal, LTL and regional carriers on a single system. Integrated order packing & shipping, shipment consolidation, AESDirect filing, delivery tracking, reporting & freight analysis are also available. Founded in 1997, ADSI’s customers include 2000+ installed sites located in the U.S., Canada and internationally.
APC Postal Logistics’ parcelConnect service provides door-to-door delivery of international packages. Expand your reach to over 1.7 billion online international customers. Our parcelConnect service enables you to track packages to your customers’ doorsteps. We offer a comprehensive suite of shipping options that will improve the international buyer experience while providing you with easy to manage shipping costs and greater visibility.
Argent is a leading, distribution center-focused, productivity improvement solutions provider. The firm's bottom-line impacting cost reduction achievements are implemented for our clients through Engineered Work Performance Standards, Methods & Process Improvements, Layout & Slotting Best Practices, Simulation and cutting-edge incentive programs. These results are sustained through the firm's various software solutions which have been installed and used at more than 600 distribution facilities and on any given day, manage the work performance of over 60,000 workers, many of them in unionized operations.
Bastian Solutions provides material handling and supply chain solutions for retail companies worldwide. Since 1952, we have provided intelligent warehouse designs while sourcing the best material handling equipment and automation. Headquartered in Indianapolis and with offices in 7 countries, our engineers are always accessible whether your facility is in the Midwest or across the globe. Bastian Solutions is dedicated to creating more efficient and productive fulfillment operations, and we look forward to working with you.
Big Joe is a pioneer in the development of equipment for small batch order fulfillment and last mile deliveries. Founded in 1951, Big Joe is known for their small, utilitarian and durable designs that have been a mainstay in warehouses and production facilities throughout the world. Headquartered in Illinois, Big Joe equipment is supported by 90 servicing dealer locations across North America with production facilities in Wisconsin and abroad. For more information visit www.bigjoeforklifts.com
BirdDog Solutions partners with the world’s largest shippers to strategically design and execute custom parcel programs. Your business goals are achieved by leveraging our unique combination of industry expertise, proprietary technologies, and actionable insight. Optimize | Design | Negotiate | Audit | Analyze
Box on Demand is a revolutionary approach to sourcing corrugated packaging, allowing companies to easily and cost-effectively produce boxes in-house. Our customers only need to order and stock raw, unconverted corrugated material…this eliminates the need for box inventory, generates less waste, AND perfectly sized packages better protect against damage, require less filler material, and cost less to ship. With a Box On Demand solution, businesses save up and down the supply chain!
Chicago Tag & Label offers the industry’s most Innovative Print Solutions when it comes to custom tags, barcode labels, shipping labels, order fulfillment packing slips, integrated form labels, and collates. It’s our business to understand, identify and analyze your current product and process and communicate the best design solutions to meet your needs. Our tailored solutions will help streamline processes, reduce costs, and deliver value beyond the cost of the product.
Circle Commerce Manager (CCM) is the total solution for the Order Management Software market. Our standard modules include far more than competitive offerings (including accounting, forecasting, shipping and point of sale), and have a deep level of functionality which is combined with our unique ability to customize any function! We partner with best of breed eCommerce platforms to deliver a total solution for any multi-channel merchant.
CPT Intelligent Technologies, Inc., can help you automate inbound mailroom operations, and dramatically reduce your data entry effort and expense. Using state-of-the-art hand print and machine print recognition technologies, our systems read data from order forms and checks and pass that data into your order management system, and electronically deposit checks to your bank. Clients often triple their data entry throughput and reduce date entry errors by over 50%. Large and small mail volume brands can benefit, and 6-12 month ROI’s are commonplace. www.cptinfo.com
Dematic provides integrated material handling solutions that incorporate process improvements, material flow techniques, controls and software to reduce operational costs, maximize productivity, and optimize supply chain performance. For more than 70 years, Dematic has proven to be a competent single source supplier that engineers, manufactures, implements and life cycle supports the core material handling technologies required to operate effective logistics solutions.
Direct Tech provides software and services to help multichannel retailers and wholesalers improve inventory planning to increase sales and gross margin and improve in-stock inventory and cash flow. We have helped customers such as Benchmark Brands, Oriental Trading Company, Swiss Colony, Gardener’s Supply Company, Plow & Hearth, Duluth Trading Company, The Vermont Country Store, Soft Surroundings and Orchard Brands improve inventory planning with tools for merchandise analysis, assortment planning, demand forecasting, inventory management and purchasing.
eBay Enterprise is a leading global provider of omnichannel solutions, including commerce technologies, retail operations and marketing services. Our comprehensive and modular solutions enable brands and retailers to deliver consistent consumer experiences throughout the entire purchase lifecycle. Our Omnichannel Operations solutions ensure products are delivered with speed and quality whether fulfilled from the distribution center or a store. Our expertise in commerce and omnichannel solutions provide our clients with the flexibility and control they need to accelerate sales growth and win with today's digitally connected consumer. www.ebayenterprise.com
Engineering Innovation Inc. specializes in solutions for rapid package processing. The EZ-WorkDesk integrates data conversion tools to capture information from multiple platforms and WMS environments to generate shipping labels on demand. Key features include a configurable bar code reader that captures up to five separate barcodes on a single parcel; package dimensioning that captures length, width, and height; and integration of single- and two-sided label technology.
enVista is a leading supply chain consulting and IT services firm, delivering innovative solutions that improve profitability, enhance customer service and reduce waste from source to consumption. enVista’s unrivaled consulting experience, deep vertical industry expertise and comprehensive solutions portfolio, enable clients to leverage one strategic partner that consults, implements and operates across Supply Chain, Transportation, Retail, IT and ERP.
GENCO is the recognized leader in product lifecycle and reverse logistics solutions designed to maximize value and reduce costs. GENCO operates 140 value-added warehouse locations comprising 35 million square feet and manages $1.5 billion in freight annually throughout North America. GENCO’s diverse range of customers includes many Fortune 500 companies in the technology, consumer & industrial, retail and healthcare markets and the federal government. For more information, visit www.genco.com.
Global Response is The Brand Care Call Center. We provide a full complement of contact center solutions including phone, chat, email and social media. For four decades, we have supported such esteemed brands as National Geographic, Tory Burch, Zara, Crate&Barrel, Ally Bank, and Blue Cross Blue Shield.
Our partners are highly focused on enhancing their brands, and value Global Response for our commitment to the customer experience. At Global Response, your Brand is our Passion.
Green W Associates and our production partners are industry leaders of invoices, pack slips, labels, supplies and collate forms to the mail order, e-retailing and fulfillment marketplace. With over 30 years of print and direct marketing experience our knowledge and experience provide ideas to deliver cost saving solutions.
Hudson-Sharp Machine Company is a world-wide leader in providing flexible packaging solutions. Hudson-Sharp is pleased to introduce patented Rapid Close® Self-Seal packaging, offering an innovative pack-it anywhere bag protection solution for Fulfillment and Direct to Customer Merchandising providers. Rapid Close® offers on the spot, super-fast bag loading and closure without the need for purchasing and maintaining sealing loading/equipment. Achieve product protection and pack it anywhere - warehouse/central packaging area, in a truck/van, even on person.
Integrated Distribution Services, Inc. (IDS) delivers integrated logistics solutions that include fulfillment services, warehousing/distribution, and intermodal transportation/freight management services. All IDS programs are dedicated to improving your operating efficiencies, enhancing your customer service, and ultimately improving your bottom line. IDS delivers the competence, flexibility, experience and technology to create focused results. Whether you use part of our abilities or a fully integrated solution, all IDS programs are designed to deliver our customers a competitive advantage.
Intertape Polymer Group Inc. (IPG) is an acknowledged leader in the packaging industry, manufacturing a broad range of packaging products an systems that reflects the needs of industrial and retail customers. IPG’s product offerings includes industrial and packaging tapes, shrink film, stretch film, carton-sealing equipment, ink jet printing systems, labeling systems, engineered coated products and flexible intermediate bulk containers. Established in 1983 and headquartered in Sarasota, Florida, IPG employs approximately 1,800 employees with operations in 16 locations in North America and Europe. Intertape Polymer Group Inc is publicly traded on the Toronto Stock Exchange (TSX) under the stock symbol “ITP.”
Today’s distribution and fulfillment centers face diverse challenges – an increasing variety of products, rising costs, seasonal fluctuations and changing consumer demand. When your DC can’t process the order fast enough, you’ve lost a competitive advantage. At KNAPP, our focus is providing fulfillment solutions to significantly reduce order-to-shipping time with extended daily cut-off times, instant access to all SKUs, 100% picking accuracy, increased throughput and productivity – with lower operating costs, less risk and higher ROI.
Is your end of line packaging process a bottle neck? Our LDX-RTB high speed random case sealer and pneumatic tape cartridge is helping high volume fulfillment centers improve throughput, increase efficiency and eliminate void fill. Need help randomly erecting different size boxes or applying labels at high speeds? Find out why more companies are turning to Loveshaw for solutions to help process secondary packages. Engineered and assembled in South Canaan PA, our equipment is designed with the end user in mind.
MT&L is a world leader in providing innovative products and services to the global card industry, transportation, and retail markets. MT&L offers a full line of laser label products. With our unique clean edge technology, we provide economical and high quality pattern adhesive labels. In addition, we provide unique twin web label/form combinations to a wide variety of customers. We are driven by the technical ideas that seek new ways to address our client’s changing needs.
My1Stop.com is a full service online print provider. For years My1Stop.com has provided innovative distribution and fulfillment solutions to the largest e-commerce sites in the world. From standard shipping labels, integrated labels, case marking labels, to our patent pending shipping label/packing slip combination, the Auto-Fold Label®, we have it all. Visit our site - www.my1stop.com
Since 1995, Navigo has helped customers optimize their logistic spend- including operational efficiencies, reducing shipping and supply chain costs by over 25%. Navigo specializes in logistics management, contract optimization, strategic sourcing, benchmarking, distribution analysis, and carrier negotiations. Navigo offers a free assessment of rates and expenditures to identify savings, process improvements, and service enhancements.
OnTrac is the regional leader in overnight and time-critical parcel delivery to California, Arizona, Nevada, Oregon, Washington, Utah, Colorado and Idaho. With fewer accessorial fees than the national delivery companies, OnTrac can boost your bottom line and increase your productivity. Shipments that normally take two days with national carriers now arrive next day with OnTrac Ground. OnTrac understands the importance of flexibility and operating in time-sensitive environments. For more information, visit ontrac.com or call 800.334.5000.
Since 1973, OPEX Corporation has provided productivity enhancing workflow solutions to thousands of organizations around the world. Our innovative technologies set the standard in process optimization and allow our customers to achieve the efficiency and accuracy required to compete in today’s global marketplace. Our Perfect Pick® order fulfillment solution is a revolutionary, high-speed, goods-to-person, picking technology. It is uniquely scalable and offers a low cost entry point to automate your picking operations.
OSM Worldwide is a privately owned parcel expeditor that is revolutionizing the shipping industry. The exclusive OSM Premium Network ships parcels with a consistent 2-5 day delivery timeframe nationwide at economical rates. OSM Worldwide's domestic and international delivery services help every business that ships small parcels directly to consumers improve their logistics supply chain by offering effective solutions that save money and meet their unique needs. Learn more about OSM Worldwide and how our shipping services can benefit your business by visiting osmworldwide.com or calling 866-681-7867.
Parcel Insurance Plan (PIP) offers deeply discounted rates on shipping insurance compared to declared value with UPS, FedEx, USPS, or other carriers. Shippers who qualify presently spend at least $1000 annually in Declared Value charges. PIP has been in business since 1966 and is the largest company in the country specializing exclusively in small package insurance. All policies are underwritten by “A” rated Fireman’s Fund. SHIP WITH THE CARRIER. INSURE WITH PARCEL INSURANCE PLAN.®
PITT OHIO is a transportation solutions provider offering SUPPLY CHAIN, GROUND, Less-Than-Truckload, and TRUCKLOAD services.
Our GROUND service delivers 97% on-time with only 1 in 4000 shipments ever experiencing a claim. Technology is important as we provide a complete integration of services with our own ShipStation software as well as the ability to track and trace shipments online.
PITT OHIO’s GROUND service can provide you with a flexible, customized, dependable and cost-effective small package solution.
Saddle Creek delivers multi-channel order fulfillment to support your business objectives. With services ranging from efulfillment to freight management to customer service, we can help you increase speed to market, control costs and be more responsive to customers. Through our extensive network of facilities, integrated logistics services, and advanced technology, we develop comprehensive solutions you can rely on to satisfy your customers and enhance your brand.
Sealed Air Corporation creates a world that feels, tastes and works better by helping our customers achieve their sustainability goals in the face of today’s biggest social and environmental challenges. Our portfolio of widely recognized brands, including Cryovac® brand food packaging solutions, Bubble Wrap® brand cushioning and Diversey™ cleaning and hygiene solutions, ensures a safer and less wasteful food supply chain, protects valuable goods shipped around the world, and improves health through clean environments.
SEKO Omni-Channel Logistics manages your total eCommerce supply chain - taking product from ex-factory production through warehouse and fulfillment to your end consumer, and back again if required. The four key elements of the SEKO Omni-Channel Logistics offer are: global fulfillment, global delivery management, global returns solutions, eCommerce development and design. SEKO's Omni-Channel Logistics division brings together a complete shipping, logistics and distribution solution.
Shipware helps volume parcel shippers reduce costs 10-30%, guaranteed. With decades of parcel negotiation experience, Shipware is the best in the business at helping shippers improve discounts, concessions and contract terms with parcel carriers like UPS and FedEx. We also optimize your carrier mix and modes of transport to ensure you’re paying as little as possible for the transit speed required. Our proprietary audit software analyzes weekly parcel invoices for overcharges, late shipments and other common errors, and applies all credits directly to your carrier account. Additionally, we provide powerful reporting tools for greater spend management visibility empowering our clients to make intelligent transportation decisions.
Solid Commerce allows online sellers to fully synchronize inventory across multiple channels, while automating nearly every other aspect of eCommerce operational management. Inventory, orders, shipping, fulfillment, customer management...all automated, synced across every channel, and brought together in one centralized interface. Every business is unique, so we integrate the people and technology necessary for your business to improve its competitive edge. Solid Commerce is a complete solution, designed to help you elevate your selling today.
Systems Technology Inc., has been a leader in direct-to-consumer packaging machinery for over 30 years. Our high-speed automated wraparound cartoning technology for packaging books, CDs, DVDs, videos, and other Pick & Pack items in protective corrugated cartons has made us a preferred supplier in the e-Commerce, high volume, low cost, direct-to-consumer (D2C) fulfillment automation market. Our systems also integrated products to collate, insert, weigh, label, stack, and palletize or sort to downstream distribution channels.
U-PIC has been offering package insurance coverage since 1989. We “Insure Happiness.” Ship your packages with your carrier and insure them with U-PIC at a discount. Our package insurance premiums are up to 85% less than the carrier rates. Our system is integrated with all major shipping software systems. Claims are resolved within 7-10 business days.
Consumers want security and peace of mind. Insurance builds trust and that builds repeat business. It makes for happy customers. We Insure Happiness!
United States Postal Service
475 L’Enfant Plaza SW
Washington DC 20260-0004
Sales Support & Event Marketing
A self-supporting government enterprise, the U.S. Postal Service is the only delivery service that reaches every address in the nation, 151 million residences, businesses and PO Boxes. The Postal Service receives no tax dollars for operating expenses, and relies on the sale of postage, products and services to fund its operations. With 32,000 retail locations and the most frequently visited website in the federal government, usps.com, the Postal Service delivers nearly 40 percent of the world’s mail.
5647 West 74th Street
Indianapolis, IN 46278
Blaine Baudier, Director of Marketing
UPS is the world’s largest package delivery company and a leading global provider of specialized transportation and logistics services. Leveraging technology to empower clients with personalized solutions that simplify global trade and optimize supply chains, UPS helps clients grow, manage costs, and improve customer satisfaction. This is why at UPS “We Love Logistics.”
Please visit www.thenewlogistics.com to find out how UPS capabilities can transform your business
Vocollect by Honeywell is the leading provider of innovative voice-enabled workflow and data collection solutions that help companies with mobile workers run a better business. Vocollect enables companies to save more than $20 billion annually through further optimization of operations, improving business decision capabilities, and delivering the industry’s premier worker experience in challenging industrial environments to nearly one million mobile workers who move in excess of $5 billion of products every day. www.vocollectvoice.com